Crisis and Support Contacts
Crisis and urgent support: If your child is in immediate danger, call 000.
24/7 ages 5–25
1800 55 1800
- Call 131 114, 7 days, 24 hours.
- Chat online with Lifeline.
- Text Lifeline on 0477 131 114.
13 YARN (Aboriginal and Torres Strait Islander support)
Call 139 276, 7 days, 24 hours.
- Call 1300 224 636, 7 days, 24 hours.
- Use Beyond Blue Webchat.
MensLine Australia (support and referral to specialist men’s services)
- Call 1300 789 978, 7 days, 24 hours.
- MensLine Australia also has a 24-hour webchat service, plus video counselling by appointment.
- Call 1800 882 436, 7 days, 7 am-midnight (AEST/AEDT).
SANE Support Line
Call 1800 187 263, Monday-Friday, 10 am-8 pm (AEST/AEDT).
General helplines: Australia wide
Family Relationship Advice Line
Call 1800 050 321, Monday-Friday, 8 am-8 pm; and Saturday, 10 am-4 pm (except national public holidays).
Available 24/7, ReachOut Parents provides easy access to professional parenting expertise and one to one coaching to help parents and carers feel better prepared to support their teenager.
ACT parent helplines
Parentline ACT
Call (02) 6287 3833, Monday-Friday (except public holidays), 9 am-4 pm.
NSW parent helplines
Karitane Careline
Call 1300 227 464, Monday-Thursday, 8 am-9 pm; Friday, 8 am-4.30 pm; Saturday, 9 am-3.30 pm.
Parent Line NSW
Call 1300 130 052, Monday-Friday, 9 am-9 pm; Saturday-Sunday, 4 pm-9 pm.
Tresillian Parent’s Help Line
Call 1300 272 736 (1300 2Parent), 7 days, 7 am-11 pm.
NT parent helplines
FACES Family Support Line NT
Call 1800 999 900, Monday-Friday, 8am-4.21 pm.
Parentline Queensland and Northern Territory
Call 1300 301 300, 7 days, 6 am-midnight (AEST).
Queensland parent helplines
13 HEALTH
Call 1343 2584 (13 HEALTH), 24 hours, 7 days.
Parentline Queensland and Northern Territory
Call 1300 301 300, 7 days, 6 am-midnight (AEST).
SA parent helplines
Parent Helpline South Australia
Call 1300 364 100, 7 days, 7.15 am-9.15 pm.
Tasmania parent helplines
Parent Line Tasmania
Call 1300 808 178, 7 days, 24 hours.
Victoria parent helplines
Maternal and Child Health Line
Call 132 229, 7 days, 24 hours.
WA parent helplines
Ngala Parenting Line
Call (08) 9368 9368, 7 days, 8 am-8 pm.
Updated From Raising Children’s Network September 2026